This past week I've been taking care of the Hilton because the usual SM is on Jury Duty. First day was a challenge in a new store, but as I've been there more and more, the 'hidden' challenges seem to come up.
The thing that's kinda... smacking me in the face a bit is keeping a weekly plan, but actually sticking to it, and using my flex time more wisely than, say, covering the floor. I have an agenda, which I used a lot for promo stuff, but promo stuff is only one piece of the puzzle.
What I'm looking for is maybe more of a 'holistic' approach - leadership activity, administrative work, cleanliness, promos, planning, business analysis... all of these are part and parcel of what an SM does every single day. Plus serve customers.
Hilton To-Do
- Priority Board Update
- Organize Fridges/Freezers
- Spring Training (for remaining partners)
- Work with Ray on ASM track stuff/Coffee Master (if he wants!)
- QASA Top 10
- Siren's Eye (for feature cubes and baskets)
- Finish spring training for Tomas, Ray, Rachel
- Clean Ledges/Behind Bar/CBS Fridges
- DCR's for next week
- Nusrat schedule for next week? Figure out w/ her
- Fix punches from Wednesday and Thursday
- Verify partner separation
- Back Room ... tidy up!
